Case Study

For decades, Armstrong has been seamlessly moving companies to new locations across the city and the country. But Armstrong recently had the opportunity to experience a move from the perspective of a client. Driven by a growing client base and a changing supply chain, Armstrong – Houston began the process of transitioning into a larger facility that better meets customer needs. As Armstrong faced the unique opportunity to be its own client, the team was appreciative of the fresh perspective — one which makes continuous innovation possible — and reinforced commitment to easing the loads of partners. Here are four takeaways from navigating this relocation process internally. 1. While planning your move far in advance is ideal, sometimes your business has other plans. Though it is recommended that you prepare for your commercial relocations as soon as possible, growing businesses often have urgent needs and tight timelines. Armstrong – Houston...

For more than 30 years, a prestigious public research university has turned to Armstrong for relocation solutions. As the institution has changed over time, its labs, departments and data centers have required a nimble partner that can efficiently handle its internal relocations. The university depends on Armstrong to minimize downtime when managing the moves so its students, researchers and professors can return to work as quickly as possible. Project Challenges The client is always adapting to better meet the needs of its students, faculty, staff and stakeholders. As a university committed to continuous improvement, the client is frequently relocating people, renovating spaces and moving resources. The university needs a moving provider with wide-ranging expertise and a national asset network to manage large-scale relocations. Because of the fast-paced nature of higher education, these relocations must happen under tight timelines, often without substantial planning periods. The client needs a partner who could...

Overview Over 2,000 student dorm rooms Packing, labeling and contents move for shipping to students’ homes across the U.S. Over 25,000 boxes packed Six-week completion plan E&I Cooperative member The Problem COVID-19 displaced thousands of college students during the first and second quarters of 2020. As a result, one of The Armstrong Company university client needed a reliable moving and storage company to provide dormitory services for students who could not return to campus after Spring Break to clear out over 2,000 dorm rooms. All personal items needed to be returned safely to students’ homes across the U.S. For items too fragile to ship, such as TVs, computers, laptops, mini refrigerators, and microwaves, the university requested they be placed in an overflow area for the university to ship at a later date. Few boxes previously packed by a moving partner required re-packing and all packing debris needed to be removed...

As working arrangements became more flexible in the wake of COVID-19, so did apartment living. With the new freedom to clock into work from anywhere in the country, people wanted a way to experience new locations without being tied down by extended leases, fees or application processes. Landing provides a modern solution for this emerging lifestyle. With an annual subscription, Landing members gain access to a national network of fully-furnished apartments that they can rent in minutes without long-term commitments. During the pandemic, the demand for Landing’s model exploded. In May 2020, its new-member enrollment increased 210 percent month over month, according to Inman. In order to keep up with the rapid growth, Landing needed a third-party logistics provider (3PL) to help receive, store, deliver and install the furnishings for every booked apartment. Armstrong – Houston had the assets and expertise to help Landing successfully scale. Armstrong’s Role When a...

Overview Marshall and his family have been corporately relocated more than 12 times. Most recently, his wife received a new job opportunity that necessitated a family move from Texas to Michigan, and to support the relocation process, they received a lump sum package from her new employer. When it comes to relocation packages, the majority of businesses today opt for lump sums. Research by Worldwide ERC® found that 71% of organizations use a lump sum program to help cover the costs of their employees’ moves. However, while lump sum packages may be the most popular, Marshall and his family’s experience shows that lump sum packages are not necessarily the most effective. The challenges of lump sum relocation packages By offering lump sum packages versus a comprehensive relocation package, you may be putting your employees and your business at risk, cutting costs at the expense of employee satisfaction, loyalty and productivity....

Overview University of Georgia (UGA) Employee household goods moving and storage services On-campus relocation services Student housing Laboratory equipment and specimen Student housing The Client The University of Georgia (UGA), based in Athens, Georgia, is boasted as one of the oldest public universities in the United States and one of the nation’s top producers of Rhode Scholars. With a current student population of more than 37,000, some of the country’s most notable historical figures, artists, academics, and business owners are alumni of UGA. With so many students and faculty moving to and from the campus each year, UGA recognized a need for a trusted, professional team that could meet campus relocation needs on a yearly basis. The Problem As a national institute for higher learning and research, the university needed a relocation partner that could handle relocations for professors and research scientists, offer storage services, and manage on-campus seasonal moves...

The historic Battleship Texas was built in 1914 and was actively used during both World War I and World War II. It was decommissioned in 1948, having earned a total of five battle stars for service in World War II. The ship was then docked in Houston, Texas where it became a fixture for tourists to experience a piece of American history. As the last remaining battleship that participated in both World War I and World War II, preserving the integrity of such a significant ship remains an integral mission of the Texas Wildlife Department. The Texas Wildlife Department knew to call on the trusted relocation experts at The Armstrong Company – Houston for a job of this size and scale. Our Role Armstrong – Houston has a long history of helping local government entities with unique relocation jobs that require a custom approach. When the Texas Wildlife Department approached the...

Overview Final Mile Delivery FF&E and OS&E Installation Warehousing Our Role The Armstrong Company – Huntsville partnered with an upscale, international hotel chain to provide local relocation services during the property’s renovations. Armstrong’s team provided warehousing, delivery and FF&E and OS&E installation services for the location over the course of four months, as renovations began and were completed. Project Challenges The hotel was undergoing extensive renovations over the course of a year that required a relocation partner who could receive and store inventory, as well as work within a flexible timeline, as construction plans were unpredictable. It was critical for the client to be able to continue operations on fully renovated floors of the hotel, as they were made ready, and for Armstrong to meet the client’s fulfillment needs as quickly and efficiently as possible. At the beginning of the project, the hotel arranged for all new furniture and other...

Overview Research Laboratory at Private University Cross-country relocation Temperature-monitoring for -80⁰ laboratory freezers Sensitive equipment relocation Specialized handling of irreplaceable research Our Role The Armstrong Company - Huntsville’s team partnered with a west coast, private university’s research team for a cross-country relocation of equipment, decades’ worth of research materials and servers holding invaluable scientific research findings and files. The lab needed to be relocated from Palo Alto, CA to the Huntsville, AL HudsonAlpha Institute for Biotechnology (HAIB). This project required Armstrong - Huntsville’s team to pack, crate, load, transport, deliver, and set up the entire lab. Project Challenges It was Armstrong – Huntsville’s responsibility to handle this lab move with the utmost caution and care, as the materials being handled were extremely sensitive. There were eighty-seven -80⁰ laboratory freezers that had to be loaded into reefer trailers, plugged in and running in order to maintain below freezing temperatures throughout the...

The Armstrong Company - Houston is no stranger to jumping in on jobs of all scales that require a variety of skills. We’ve helped clients move extremely fragile, valuable items across state lines and oceans. When it comes to relocating items of historical and cultural significance, we know how to treat these jobs with the utmost care, professionalism and attention to detail. So, when the Lone Star Flight Museum asked for Armstrong’s help relocating irreplaceable items tied to the history of aerospace, we were ready and eager to help. The Lone Star Flight Museum is located in Houston, Texas. It’s an aerospace museum that houses artifacts and collections related to the history of flight and more than 20 historically significant aircraft. This museum is home to some of the most scientifically important items that America has contributed to flight. Our Role and Challenges In early 2017, the Lone Star Flight...